Refund policy

Return & Refund Policy

Last updated: June 2026

⚠️ You must contact us within 5 days of delivery — no exceptions. Requests made after this window will not be eligible for a refund or replacement.

Our Products Are Made to Order

All products are custom printed on demand specifically for you. We do not accept returns or exchanges for change of mind, wrong size ordered by the customer, or incorrect shipping address provided by the customer. Please double-check your order details before placing it.

When Are You Eligible for a Refund or Replacement?

You may be eligible for a free replacement or refund if the product arrives damaged or defective, there is a printing error (wrong design, misprint, or poor print quality), or you received the wrong item. To be eligible, you must contact us within 5 days of receiving your order with your order number and a clear photo of the issue.

How to Contact Us

Email us at [your email address] or use our contact page. We aim to respond within 1–2 business days.

Refund Process

Once your claim is reviewed and approved, a replacement will be sent at no extra cost, or a refund will be issued to your original payment method within 5–10 business days.

Non-Returnable Items

Items returned without prior approval, items reported after the 5-day window, and items damaged due to customer misuse are not eligible for returns or refunds.